My site seems to be down 352 views

Steps to follow if your website or server appears to be down

Cannot Login To Cpanel - SSL error 343 views

Some customers have issues with getting SSL certificate warnings when trying to login and access Cpanel. The security error which you see is due to accessing a URL in which the name of the site does not exactly match the domain to which we had put on our SSL certificate.

Configure email clients outlook, thunderbird etc 330 views

Incoming mail server (POP3/IMAP server): mail.yourdomain.com Outgoing mail server (SMTP server): mail.yourdomain.com Or Host: mail.yourdomain.com Username: the full e-mail address. Example: you@yourdomain.com instead of you. Password: Assigned in cPanel -> Email -> Manage/Add/Remove Accounts. SMTP authentication must be enabled for the login to be successful.*

Restoring Large Backups 322 views

Cpanel and phpmyadmin have size limits on the files that can be uploaded through it. If you are having troubles restoring a large backup, open a support ticket and we will restore it for you from the server root.

Create Email Accounts 310 views

You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:

How to perform a trace route from WindowsPosted 145 weeks 6 days 12 hrs 16 mins

From a windows computer do the following steps: Click Start Click Run Enter "command" with out the quotes Type "tracert www.yoursite.com" with out the quotes and entering your actual domain name.

My site seems to be downPosted 146 weeks 7 hrs 15 mins

Steps to follow if your website or server appears to be down

Configure Outlook ExpressPosted 147 weeks 3 days 19 hrs 34 mins

How to configure your Microsoft Outlook Express email client to work with your web-based email account

Create Email AccountsPosted 147 weeks 4 days 7 hrs 15 mins

You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:

How to use web based emailPosted 147 weeks 4 days 7 hrs 15 mins

Currently, there are no public files.